Back to Home

Privacy Policy

Last updated: December 2024

1. Introduction

AJ Design Holding PTY LTD (ABN 65 641 088 333) trading as AJ Design Group ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

We are bound by the Australian Privacy Principles contained in the Privacy Act 1988 (Cth) and the Privacy Act 2020 (NZ) where applicable to our New Zealand operations.

2. Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

  • Submit inquiries through our contact forms
  • Request our services or information
  • Subscribe to our newsletters or communications
  • Engage with us for project collaborations

This may include: name, email address, phone number, company name, job title, and any other information you choose to provide.

Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies installed on your device. This information is used to improve our website and user experience.

3. How We Use Your Information

We use the information we collect to:

  • Respond to your inquiries and provide requested services
  • Communicate with you about projects, services, and updates
  • Improve our website and service offerings
  • Comply with legal obligations
  • Protect our business interests and enforce our terms
  • Send marketing communications (with your consent)

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

  • Service Providers: Third-party companies that assist us in operating our website and conducting our business
  • Project Partners: When necessary to deliver services you have requested
  • Legal Requirements: When required by law or to protect our rights
  • Business Transfers: In connection with any merger, sale, or transfer of company assets

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

Under applicable privacy laws, you have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate or incomplete information
  • Request deletion of your personal information
  • Opt-out of marketing communications
  • Lodge a complaint with the relevant privacy authority

7. Cookies

Our website may use cookies to enhance your browsing experience. You can set your browser to refuse cookies or alert you when cookies are being sent. However, some parts of our website may not function properly without cookies.

8. International Data Transfers

As we operate in both Australia and New Zealand, your information may be transferred to and processed in either country. We ensure appropriate safeguards are in place for any international data transfers.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.

10. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:

Australia Office:
267 Beaconsfield Parade
Middle Park
Melbourne 3206
Phone: 0435 716 909

New Zealand Office:
15 Hopetoun Street
Freemans Bay
Auckland 1011
Phone: 0224 985 157